Privacy Policy
Important note: This policy complies with the General Data Protection Regulation (GDPR), the Spanish Law on Information Society Services (LSSI-CE), and the guidelines of the Spanish Data Protection Agency (AEPD), last updated in July 2023. ENDEVOR ONLINE adapts its website and data processing procedures to safeguard users' privacy.
1. Data Controller
Company name: ENDEVOR ONLINE, S.L.
VAT ID: B50962190
Registered office: C/ Comín Ros, 5 - 6ºC, 50017 Zaragoza, Spain
Logistics center (shipping & collection): Calle Baños, 2 - 50770 Quinto (Zaragoza)
Phone: 876 702 202
WhatsApp: 600 879 629
Email: web@endevoronline.com
2. Information and Consent
By accepting this policy, the user confirms being informed and grants free, specific, informed, and unequivocal consent for ENDEVOR ONLINE to process their personal data in accordance with the terms outlined here.
3. Purpose of Data Processing
- Manage contracted services, business relationships, and follow-ups.
- Respond to inquiries, claims, or incidents submitted by the user.
- Send commercial communications via electronic or conventional means.
- Create user profiles based on internal data to personalize offers.
4. Data Retention Period
Data will be kept as long as there is a contractual relationship or until the user requests deletion, without prejudice to applicable legal obligations.
5. Types of Data Processed
- Identification data: name, surname, ID number.
- Contact data: address, email, phone number.
If the user provides third-party data, they must have consent and inform the third party of this privacy policy. ENDEVOR ONLINE may carry out checks to verify this.
6. Legal Basis for Processing
- Legitimate interest: for satisfaction surveys, commercial communications, and internal profiling.
- Contract performance: for handling orders and services. Without this data, the contract cannot be fulfilled.
7. Data Recipients
- Public authorities, when legally required.
- Service providers (hosting, logistics, accounting, technical support), under data processing agreements compliant with GDPR.
8. Commercial Communications
ENDEVOR ONLINE may send promotional messages about its products, services, offers, or news, only to users who have provided prior explicit consent.
To unsubscribe: send an email to web@endevoronline.com or click the unsubscribe link included in every email.
Consent can be withdrawn at any time in accordance with Article 6(1)(a) of the GDPR.
9. User Rights
- Access: request details about your data processing.
- Rectification: correct inaccurate or incomplete data.
- Erasure: request deletion of your data.
- Objection: oppose specific processing activities.
- Restriction: limit how we use your data.
- Portability: receive your data or request its transfer to another provider.
To exercise these rights, please send a written request with proof of identity to web@endevoronline.com.